Do you charge a call-out fee?+
There's a small diagnostic charge from £75+VAT covering the first hour. If you proceed with the quoted work, this is absorbed into the job total. You'll always know the cost before we begin.
Can you fix a leak today?+
We hold same-day slots for urgent leaks. Isolate the supply at your stop tap, call us, and we'll do our best to attend within hours across Bedfordshire and surrounding areas.
How long does a tap replacement take?+
A like-for-like kitchen or basin tap replacement is usually 45-90 minutes including testing. Concealed shower mixers can take 2-3 hours depending on access.
Do you replace whole bathrooms?+
Yes — see our bathroom installation service. We can manage the full project including tiling, electrics (via partner sparks) and plastering.
What about boilers and gas appliances?+
Anything gas requires Gas Safe registration, which we hold. See our boiler engineer and gas engineer pages for that work specifically.
Are you insured?+
Yes — public liability cover in place. Documentation available on request.
Do you work for landlords and letting agents?+
Routinely. We can hold keys, liaise with tenants directly, invoice the agent and provide all compliance paperwork.
What areas do you cover?+
Bedfordshire (Bedford, Flitwick, Biggleswade, Barton-le-Clay), Milton Keynes, Luton, and Hertfordshire (Hitchin, Stevenage).